Where your IT department offers comprehensive and established coverage for day-to-day systems support, we can offer supplementary short-term assistance during periods of absence. In circumstances where your IT team’s time is monopolised by minor user issues, our UK-based 24/7 service desk can act as a ‘first point of contact’ to remotely resolve the majority of IT headaches, freeing up your time to concentrate on more involved, difficult projects. Where software licencing is a large part of IT expenditure, we can complete objective optimisation audits, ensuring that you are not paying for licences you are not using or conversely risking significant fines where licencing is deficient. When projects arise that require additional experienced and knowledgeable technical resource, we will work with your IT Manager to scope and deliver the project results, on time and in budget.
So whether your objective is to free up your IT department’s time to concentrate on more complex issues, to supplement your team with additional support or technical engineers as and when required, or to completely outsource your IT provision to a managed service provider, we have the experience and knowledge to help.
How We Can Help…