Large Organisations

While many large organisations will typically employ their own IT department, our managed IT support and service desk provision can collaborate with and complement this internal resource on a short or long-term basis, facilitating a hybrid approach to every technical need.

Where your IT department offers comprehensive and established coverage for day-to-day systems support, we can offer supplementary short-term assistance during periods of absence. In circumstances where your IT team’s time is monopolised by minor user issues, our UK-based 24/7 service desk can act as a ‘first point of contact’ to remotely resolve the majority of IT headaches, freeing up your time to concentrate on more involved, difficult projects. Where software licencing is a large part of IT expenditure, we can complete objective optimisation audits, ensuring that you are not paying for licences you are not using or conversely risking significant fines where licencing is deficient. When projects arise that require additional experienced and knowledgeable technical resource, we will work with your IT Manager to scope and deliver the project results, on time and in budget.

So whether your objective is to free up your IT department’s time to concentrate on more complex issues, to supplement your team with additional support or technical engineers as and when required, or to completely outsource your IT provision to a managed service provider, we have the experience and knowledge to help.

How We Can Help…

Infrastructure support

and management, to maximise system and hardware performance and longevity, and optimise user experience and productivity

Fast response

in the event of an issue - 24 hours a day, 365 days a year

Cost effective and pragmatic solutions

for businesses of all sizes - we won't oversell to you, but instead will work within your operational and budgetary constraints wherever practicable

Cyber security audits

training and strategic consultancy to reduce potential vulnerabilities, organisational downtime and the opportunity for breach or loss of personally-identifiable or business critical data

Seamless email migration

to NHS Mail or other hosted solutions (including Office 365) with zero data loss or business interruption

GDPR audits

and compliance guidance to help you avoid fines for data breach which could total 4% of your turnover

Impartial, objective and pragmatic consultancy

to help you determine and hone your short and longer-term IT strategies to achieve scalable, agile solutions within organisational constraints

Regular reporting

of organisational and departmental IT usage as standard, with results routinely analysed to proactively inform future IT management and best practice

Frameworks & Accreditations

+44(0) 845 644 3830

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Kings Hill, West Malling, Kent, ME19 4YU

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