Sectors
Healthcare
We have 35+ years experience in the health informatics sector
SMEs
IT should work for your business, not against it
Local Authorities
Supplement your onsite resource to offer efficient response to any issue
Education
Robust, secure and resilient systems offering a reliable user experience
Professional Services
Investing in the latest technologies to stay ahead of the competition
Large Organisations
Our managed IT support can collaborate and complement internal resource
Our Points of Difference:
- We're vendor-neutral, so you know that any recommendations we make are completely impartial and in your best interest
- We offer service credits where SLAs are not met and your business is inconvenienced
- We're proactive - we will measure your use of our services, and review these analytics on a monthly or quarterly basis to make proactive recommendations that will reduce your future IT expenditure and improve your ongoing user experience
- We will provide training and free tools to your users to help them avoid or self-manage minor IT issues in the future, thereby reducing your ongoing IT support costs
- As part of our platinum service, we will 'white label' our service desk provision, so your employees experience an in-house IT support service
- We keep things simple, using plain language wherever possible to explain complex technical issues, so you understand enough about the problem at hand to make informed decisions regarding our recommendations
- We will engage with all stakeholders within your organisation to ensure that the service we provide to each department meets their specific requirements. If useful, we will also facilitate and engage with a superuser group to encourage engagement
- We act with integrity and transparency at all times so that you can trust the recommendations and advice we provide
